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When you subscribe, you pay the introductory price for your first term. The introductory price is indicated on your offer page, in the shopping cart, and in your email receipt, along with other offer details, such as:

• Number of devices
• Duration of the first term and subsequent terms
• Renewal price for the next and following terms

Renewal price may differ from the introductory price and is subject to change. We will notify you of the renewal price for your subscription via email prior to the renewal date.

Please note, discounts and offers may be available at the time of your next renewal that are not applicable to you.

Your subscription will automatically renew each term until you cancel it. To ensure uninterrupted protection, we will attempt to charge your payment method:

• 15 days before your subscription ends for annual subscription (1-year term or longer)
• 5 days before your subscription ends for monthly subscription

We will notify you about your upcoming auto-renewal via email:

• 30 days before your subscription ends for annual subscription (1-year term or longer)
• 7 days before your subscription ends for monthly subscription

You can cancel the auto-renewal of your subscription at any time.

If you cancel, you will have full protection until the end of the already paid term. After this date, your subscription will end, and you will not be charged for any subsequent periods.

You can cancel your subscription through your My Kaspersky account. To cancel:

• Log in to my.kaspersky.com
• Go to your subscription page
• Click Manage Subscription
• Select Cancel Subscription and follow the steps to confirm cancellation

You can also cancel auto-renewal by contacting Kaspersky Customer Support.

If you’ve already been charged for the next subscription term, you have 30 days from the billing date to request a full refund of the renewal payment.

To request a refund, please contact Kaspersky Customer Support.